I think I may have a betting problem — what should I do now?

First of all — recognising the problem means you are on the right track. Contact our support right away: live chat or support@fbb7.lat. Our team will confidentially help you set up self-exclusion or other tools. Do not fight this alone — asking for help is a sign of courage.

21+ | Safe Betting

fbb7 Responsible Gaming —
Your safety is our priority

fbb7 believes that entertainment should always be controlled and enjoyable. Our responsible gaming tools help you play within safe limits.

Our commitment

Gaming should be enjoyable, not a burden

At fbb7, your enjoyment and safety are our top priority. Online betting and casino gaming is an entertainment experience — but when it becomes a habit and starts affecting other areas of life, it is important to seek help.

We want every one of our users to play consciously and within healthy limits. That is why fbb7 offers various safety tools — from deposit limits to self-exclusion — which you can control yourself at any time.

Responsible gaming does not mean giving up — it means staying fully in control of your time and money.

Safe Platform SSL Secured 24/7 Support

For adults only

To open an account and play at fbb7, you must be 21 years of age or older. Account creation by minors is strictly prohibited.

Safety tools

Our responsible gaming tools

fbb7 gives you full control over your gaming experience. Use the tools below to easily set safe limits.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once a limit is set, you will not be able to deposit more than that amount. Manage your own budget.

Time-Out Break

When you feel you need a break, pause your account for 24 hours to 30 days. No betting or deposits will be possible during this time.

Self-Exclusion

Choose self-exclusion for long-term protection. Your account will be fully closed for the set period — this decision cannot be reversed.

Session Reminder

Turn on session reminders to keep track of how long you have been playing. You will receive notifications at set intervals — the best way to take a break.

Loss Limit

If your losses exceed a set amount, play will automatically stop. This protects you from placing more bets in the heat of the moment.

Direct Support

For any issue, contact us via 24/7 live chat or email at [email protected]. Support is available in both Bengali and English.

Warning signs

Recognise the signs of gambling addiction

If betting goes beyond entertainment and starts harming your life, it is time to take notice. If you see the signs below in yourself or someone close to you, seek help.

These signs are a signal of a problem — there is nothing to be ashamed of. Seek help at the right time.

Repeatedly playing to recover lost money
Lying about or hiding your betting
Withdrawing from family or friends
Borrowing money to bet and cover expenses
Feeling restless or anxious when not betting
Neglecting work, studies, or family
Losing control — wanting to stop but being unable to

Healthy habits

The rules of safe betting

Every experienced bettor follows a few basic rules. Keeping these in mind will make the experience enjoyable at all times.

Only play with spare money

Do not use money set aside for household needs, debts, or savings. Only bet money that you can afford to lose.

Set a budget in advance

Decide the maximum you will spend before you start playing. Once you reach that limit, stop for the day.

Do not treat winning as guaranteed

Betting is entertainment, not a reliable source of income. The outcome of every bet is uncertain — always keep that in mind.

Take regular breaks

Instead of playing for long stretches, take breaks in between. Session reminders and the time-out tool help with this.

Avoid trying to chase your losses

Placing bigger bets to recover losses only makes things worse. Stopping on a bad day is a brave decision.

How to use

Activate the safety tools

fbb7's responsible gaming settings can be activated in a very simple way. Follow the steps below.

Log in to your account

Open Settings

Find the "Responsible Gaming" section in Account Settings.

Set your limits

Set limits for deposits, losses, time-out, or self-exclusion.

Confirm

Save your changes. If needed, get help via live chat.

Minor protection

We are committed to protecting children and teenagers

fbb7 strictly prohibits account creation by anyone under 21. Age is verified at registration and suspicious accounts are closed immediately.

If there are minors in your home, please use parental controls on your device and keep your login details private.

Use a password lock on your device
Keep your account password away from children
Turn off the auto-login option
Enable parental controls on your browser

Keep your family safe

If you believe a minor is using our platform, please notify us immediately.

Common questions

Questions and answers about responsible gaming

After logging in to your fbb7 account, go to "Account Settings" and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; to increase it, you will need to wait through a set cooling-off period.

Self-exclusion is an important protective measure. Your account cannot be reopened before the set period (which you choose in advance) has ended. During this time, no betting, deposits, or withdrawals are possible. Once the period ends, contact our support team.

A time-out is a temporary break — usually from 24 hours to 30 days. It is suitable for a light pause. Self-exclusion, on the other hand, is longer-term and stricter — it cannot be reversed before the set period ends. For serious issues, self-exclusion is the better choice.

First of all — recognising the problem means you are on the right track. Contact our support right away: live chat or [email protected]. Our team will confidentially help you set up self-exclusion or other tools. Do not fight this alone — asking for help is a sign of courage.

Yes. To open an account at fbb7 and carry out any financial transactions, age verification must be completed. Only individuals aged 21 or above may use our platform. Accounts identified as belonging to minors are closed immediately.

Your existing account balance is kept safe during self-exclusion. Once the period ends and your account is reactivated, you can withdraw those funds. Contact the support team for specific details.

Need help? We are always here for you

For any issue — whether you have lost control of your betting or simply want to set limits — fbb7's 24/7 support team is by your side. Find more detailed answers in our FAQ.

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fbb7 Responsible Gaming — Your safety is our priority